This Privacy Policy explains what personal data e3jl Casino collects from you as a registered player, how that data is used, stored, and protected, and what rights you have over your own information under applicable Philippine data privacy law. e3jl is committed to handling your personal data responsibly and transparently.
Identity data, contact details, financial information, device and session data, and game activity — collected only as required for platform operation and regulatory compliance.
To operate your account, process payments, comply with PAGCOR and AML obligations, personalise your experience, and provide 24/7 Filipino support.
Strictly limited to licensed payment processors, KYC providers, game studios, and regulatory authorities. We do not sell your data to advertisers.
256-bit SSL encryption, access controls, data minimisation, and regular security audits protect your personal information at every layer of the platform.
Under Philippine law, you have rights to access, correct, delete, and object to the processing of your personal data. e3jl provides mechanisms to exercise all of these rights.
Personal data is retained for as long as required by law or legitimate business need, then securely deleted or anonymised. Financial records are retained for a minimum of 5 years as mandated by AMLA.
This Privacy Policy ("Policy") is issued by e3jl Casino ("e3jl," "we," "us," "our"), the operator of the online gaming platform accessible at e3jl.vip and associated mobile applications and sub-domains (collectively, the "Platform"). This Policy describes how e3jl collects, uses, stores, discloses, and otherwise processes personal data relating to players and visitors of the Platform ("Data Subjects," "you").
e3jl is committed to protecting your privacy and handling your personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC) of the Philippines.
This Policy should be read together with the e3jl Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference. By registering an account on the Platform or continuing to use e3jl's services, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein.
Plain Language Note: This Policy is written in formal legal English as required for regulatory compliance. The summary cards above this section provide a plain-language overview of the key points. If anything in this Policy is unclear, please contact our Data Protection Officer as described in Section 16.
For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal data is e3jl Casino, operating the Platform at e3jl.vip. As data controller, e3jl determines the purposes and means of processing your personal data and is accountable for its lawful, fair, and transparent handling.
e3jl has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data privacy obligations and serving as the primary point of contact for data privacy matters. Contact details for the DPO are provided in Section 16 of this Policy.
e3jl collects only personal data that is adequate, relevant, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect are described below.
e3jl does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data other than where a selfie or facial check is required for KYC, and such images are processed solely for identity verification purposes and not retained beyond the verification period.
e3jl collects personal data through the following means:
| Collection Method | Data Collected | When |
|---|---|---|
| Account Registration Form | Name, email, mobile number, date of birth, password | At the time of creating your e3jl account |
| KYC Verification Process | Government ID documents, selfie, address proof | During identity verification post-registration or upon withdrawal request |
| Payment Transactions | GCash, PayMaya, bank, or card details; transaction amounts | When you make a deposit or request a withdrawal via the e3jl Cashier |
| Platform Usage | Game history, session data, IP address, device info | Automatically, throughout each session on the Platform |
| Customer Support Interactions | Communications content, issue description, account references | When you contact e3jl via live chat or email |
| Cookies and Tracking Technologies | Browsing behaviour, preferences, session tokens | Automatically upon visiting the Platform — subject to cookie consent |
| Third-Party Verification Partners | Identity confirmation, fraud risk signals, AML screening results | When e3jl's licensed KYC or fraud detection providers process your submitted data |
e3jl processes your personal data for the following specific and legitimate purposes:
Under the Data Privacy Act of 2012, e3jl relies on the following legal bases for processing your personal data:
e3jl does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data is shared only in the following limited circumstances and with the following categories of recipients:
e3jl engages third-party service providers who process personal data on e3jl's behalf as data processors, bound by contractual obligations to process data only as instructed and to maintain appropriate security standards. These include: KYC and identity verification partners; payment gateway operators (GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard networks, ShopeePay, USDT processors); fraud detection and AML screening services; cloud hosting and server infrastructure providers; live chat and customer support platform operators; and game technology providers including JILI, Pragmatic Play, Evolution, and PG Soft.
e3jl is required by Philippine law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent government authorities when required to do so by law, court order, regulatory instruction, or in connection with the investigation of criminal activity. Such disclosures are made strictly to the extent required and documented accordingly.
In the event of a merger, acquisition, restructuring, or sale of all or part of e3jl's business, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections as set out in this Policy. You will be notified of any such transfer in advance where practicable.
No Data Sale: e3jl does not and will not sell your personal data to data brokers, advertisers, or any commercial third party. All sharing described above is strictly for operational, legal, and regulatory purposes.
Some of e3jl's service providers — particularly cloud infrastructure and game technology providers — may process personal data outside the Philippines. Where such international transfers occur, e3jl ensures that adequate data protection safeguards are in place, including: contractual data protection clauses consistent with NPC standards; limiting transfers to countries or organisations that provide a level of protection substantially equivalent to that under Philippine law; and obtaining your consent for specific international transfers where required by the DPA.
e3jl maintains a register of all international data transfer arrangements and ensures they are reviewed regularly for continued adequacy.
e3jl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised or aggregated data derived from your personal data may be retained indefinitely for statistical and analytical purposes.
e3jl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Role in Security: Security is a shared responsibility. You are responsible for maintaining the confidentiality of your e3jl login credentials and for notifying e3jl immediately if you suspect unauthorised access to your account. Never share your password with anyone, including e3jl support staff — legitimate support will never request it.
e3jl uses cookies and similar tracking technologies on the Platform to provide a functional, secure, and personalised experience. The categories of cookies used are as follows:
You can manage your cookie preferences through your browser settings or through the cookie preference centre accessible at the bottom of the e3jl.vip website. Disabling essential cookies may prevent you from accessing certain features of the Platform.
The e3jl Platform is strictly for individuals aged 21 years and above. e3jl does not knowingly collect personal data from any individual under the age of 21. If e3jl becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.
Parents and guardians who become aware that a minor under their care has registered on or used the e3jl Platform should contact the e3jl Data Protection Officer immediately at the contact details provided in Section 16.
Under the Data Privacy Act of 2012 and its implementing regulations, you have the following rights with respect to your personal data held by e3jl:
You have the right to request confirmation of whether e3jl holds personal data about you, and to receive a copy of that data together with information about how it is processed.
You have the right to request correction of any inaccurate or incomplete personal data that e3jl holds about you. Some corrections may require submission of supporting documentation.
You have the right to request deletion of your personal data where it is no longer necessary for its original purpose, where you withdraw consent, or where it has been unlawfully processed. This right is subject to overriding legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your particular situation warrants it.
You have the right to request that processing of your personal data be blocked or restricted in certain circumstances — for example, while accuracy is being contested or while an objection is being assessed.
If you believe e3jl has not handled your personal data in accordance with Philippine data privacy law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please submit a written request to the e3jl Data Protection Officer using the contact details in Section 16. e3jl will respond to all verifiable data subject requests within fifteen (15) business days of receipt. We may request additional information to verify your identity before processing a request.
With your consent, e3jl may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, seasonal promotions, and other e3jl offers. These communications are sent only to players who have opted in during registration or through their account settings.
You may withdraw your consent to receive marketing communications at any time by: (a) clicking the "Unsubscribe" link in any marketing email; (b) adjusting your communication preferences in your e3jl account settings; or (c) contacting e3jl support via live chat or email to the DPO address.
Withdrawal of marketing consent does not affect your ability to use the Platform or the processing of your data for operational and regulatory purposes. You will continue to receive service communications (e.g., account verification, transaction confirmations, security alerts) regardless of your marketing preference, as these are essential to the operation of your account.
e3jl reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, e3jl will provide notice through one or more of the following channels: a notification on the Platform homepage, an email to your registered address, or a notification in your account dashboard.
The "Last Updated" date at the top of this Policy will be revised with each update. Your continued use of the Platform after the effective date of any revised Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the Platform and contact e3jl to request account closure.
For all data privacy matters — including requests to exercise your rights, questions about this Policy, or to report a data privacy concern — you may contact e3jl's designated Data Protection Officer through the following channels:
All data privacy requests and complaints received by e3jl are logged, acknowledged within five (5) business days, and resolved within fifteen (15) business days where possible. Complex requests or those requiring regulatory consultation may take longer, in which case you will be notified of the expected timeline.
If you are not satisfied with e3jl's response to your data privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
This Privacy Policy was last updated on January 1, 2026 and is effective from that date. By continuing to use the e3jl Platform after this date, you acknowledge the terms of this Policy as described herein.
Six pillars of how e3jl approaches data privacy for Filipino players.
e3jl has never sold player personal data to advertisers, data brokers, or any commercial third party — and never will. Your data is used only to operate your account, process payments, and fulfil our legal obligations.
e3jl's data practices are designed and audited against Republic Act No. 10173 — the Data Privacy Act of 2012 — and NPC implementing regulations. Your rights under Philippine law are the baseline standard for everything we do.
We collect only what is genuinely necessary. Every field in the registration and KYC process exists because it is required by regulatory obligation or essential to account operation — not for data harvesting purposes.
Access, correction, deletion, objection — all your rights under the DPA are available to you through a simple request process. The e3jl DPO team responds within 15 business days, with no bureaucratic run-around.
e3jl maintains a documented incident response procedure aligned with NPC requirements. In the event of a data breach affecting your rights, you will be notified without undue delay and the NPC will be informed within 72 hours.
e3jl has a designated Data Protection Officer responsible for ongoing compliance and as the direct point of contact for all your data privacy questions. Reachable via live chat or email — seven days a week.
e3jl Casino is built for Filipino players who value both great games and genuine respect for their personal information. PAGCOR-compliant, DPA-aligned, and GCash-ready.